SVP, Trust Administration

Enterprise Bank & Trust
Job Description
SVP, Trust Administration
Job#: 475556
Positions: 1
Posted: 05/24/2018
Job Type: Full Time
Location: US-MO-Clayton
Department: Wealth Management Support
Salary: Salaried
Benefits: Full Benefits


Job Description

This position manages the day-to-day activities of the Trust officers and assistants. Responsible for the comprehensive management of an existing book of trust/investment agency/custody accounts and corresponding client relationships. Works closely with the Wealth Advisors and the Portfolio Managers to facilitate seamless client relationship management.

  • Duties include oversight of compliance matters for the trust administration team including but not limited to final sign-offs on Reg 9 administrative reviews; serving as a member of both the Trust Compliance Committee and the Trust Discretionary Committee; assisting the trust officers in clearing administrative exceptions on a timely basis; and such other administrative compliance matters as may be periodically assigned.
  • Provides a high level of support to the Chief Fiduciary Officer in connection with: (1) reviewing legal documents, performing legal research and preparing legal memoranda and related correspondence as required; and (2) ensuring that trust practices are in compliance with both internal policies/procedures and regulatory requirements.
  • Focuses on serving the trust and fiduciary needs of affluent clients by delivering the highest quality administrative services.
  • Responsible for both ongoing account administration and deepening of existing client relationships.
  • Attends client meetings, prospect meetings and client marketing events.
  • Analyzes and interprets legal instruments to determine duties and responsibilities of bank.
  • Applies sound fiduciary judgment to trust matters.
  • Identifies and resolves client issues arising in the course of administration of an account.
  • Reviews and administers trusts in accordance with the document and governing statutes.
  • Educates and builds relationships with clients and estate planning professionals.
  • Prepares new account openings and closings by reviewing the trust instrument and all necessary documents.
  • Processes and coordinates fiduciary actions including discretionary distributions, document interpretation, tax compliance and account maintenance in system.
  • Coordinates tax preparation and communication with CPAs to manage tax returns and process tax payments and fees.
  • Maintains compliance with all internal policies and procedures, as well as, with regulatory and legal requirements.
  • Mitigates risk on individual book of business.
  • Assumes accountability for all delegated work on assigned accounts
  • Assists the Chief Fiduciary Officer with review of legal documents relating to both prospective accounts as well as existing accounts
  • Supports the Chief Fiduciary Officer in monitoring the administration of client accounts on a compliance basis. Tasks assigned by the Chief Fiduciary Officer may include but not be limited to ensuring that the bank has appropriate documentation on file; verifying the coding/client information which is contained on the trust accounting system; following up on areas which were noted in recent FDIC/Missouri Division of Finance examinations and/or internal audits; and preparing reports for the Compliance Committee or other committees as requested
  • Assists the Chief Fiduciary Officer in connection with Wealth Planning Policy matters including legal research and drafting of materials for either internal or external distribution.
  • Handles other projects/tasks which may arise and be assigned by the Chief Fiduciary Officer in connection with the bank's execution of its fiduciary duties.
  • Works closely with the other Trust Officers in delivering the highest levels of personal service to our clients.
  • Provides compliance leadership and support to the Trust Officers and Trust Assistants.
  • Performs other duties as required.


  • Ability to quickly understand organization's systems and procedures; ability to modify or develop new procedures to meet specialized needs
  • Strong commitment to client service
  • Excellent communication, organizational, interpersonal and analytical skills
  • Detail oriented with a high degree of accuracy
  • Strong organization and follow-up skills; ability to effectively multi-task and prioritize workflow in a high-volume environment
  • Ability to work well independently, as well as, work well with others in a team environment to achieve department/group goals
  • Strong influence/partnership skills
  • Comfortable serving in an advisory capacity to clients and their families
  • Values the establishment and nurturing of long term client relationships

Supervisory Responsibilities:

  • Receive and address PTO and similar requests from other trust officers and administrators
  • Complete annual reviews and compensation adjustments for trust officers and administrators with the assistance and input of SVP, Trust Administration & Operations
  • Provide thought leadership, regular coaching and guidance to the Trust Officers and Trust Assistants in the performance of their duties

Education and/or Experience:

  • Bachelors in Finance, Business or Accounting
  • Minimum ten years of successful experience in managing fiduciary relationships with high net worth clients
  • Significant knowledge and technical proficiency in legal, tax, investment and compliance aspects of fiduciary administration

Computer and Software Skills:

  • Skilled in operation of a personal computer, including Microsoft Office
  • SEI Trust Accounting System
  • Bankway
  • Sales Force
  • Google Mail
  • Workday

Certificates, Licenses and Registrations:

  • CTFA or AEP or comparable designation

Enterprise Bank & Trust is an Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings.