Vehicle Administration Coordinator - Fleet Management

Enterprise Rent-A-Car
Job Description

Enterprise Fleet Management, an affiliate of Enterprise Holdings, has an exciting opportunity for a Vehicle Administration Coordinator (VAC). Fleet Management is a fast paced and highly energetic sales company that manages vehicle fleets for companies with 20-300 units in service. We handle all aspects of fleet management including vehicle acquisition, financing and disposal as well as provide risk management, maintenance and fuel programs for our clients. Additionally, we support our clients unique service needs from the local branch location and our operations center. This person will have a broad range of responsibilities to internal teams as well as vendors. An effective and successful VAC must be able to manage the unexpected, have excellent customer service skills and is a self-motivated team player.

The starting salary for this position is $40,000 to $45,000 based on experience.

  • Act as the primary contact for an assigned territory on day-to-day vehicle administrative needs

  • Coordinate and maintain the order management process for leased vehicles, from order to delivery

  • Develop and maintain relationships with internal teams and vendors

  • Monitor the vehicle order status and pro-actively communicate updates and order exceptions to team members in assigned territory

  • Resolve questions and concerns that arise from vehicle ordering process

  • Coordinate dealer paperwork process including; license and title laws and requirements as well as timely delivery

  • Collect and prepare paperwork for vehicle payment

  • Update internal internet system with status throughout the order life-cycle

  • Follow-up with dealers for delivery, registrations and various vehicle information

  • Provide territory training on vehicle acquisition and administrative procedures

Equal Opportunity Employer/Disability/Veterans

Minimum Qualifications include:

  • Minimum 2 years of customer service experience

  • Minimum 2 years of administrative and/ or sales support in a professional office environment

  • Available Monday thru Friday, 40 hours a week

  • Intermediate PC skills; including Excel, Word, Outlook

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Qualified Candidates must possess the following skills/competencies:

  • Exceptional customer service skills

  • Strong verbal and written communication skills

  • Excellent organizational skills with the ability to multi-task and meet deadlines

  • Strong attention to detail with excellent follow up skills

  • Demonstrated problem solving and research skills

  • Good negotiating skills

  • Ability to work in a fast paced TEAM environment

Street 2: St. Louis

External Company URL: www.erac.com

Requisition Number: 2018-245498