A career in gaming? At Hollywood Casino St. Louis we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include
Set buffet lines and breaks with proper equipment, supplies, and decor
Set tables with proper silverware, napkins, condiments, centerpieces, etc.
Prepare and set/serve beverages
Serve plated meals to guests
Remove used plates, glassware, silverware, etc. from assigned areas
Anticipate and provide for guests’ needs throughout entire function
Provide optimal guest service to all guests and respond efficiently to guest concerns
Maintain a clean and organized workspace to ensure timely break down of banquet events
Ensure that future events are set up for success
Polishing plates, silverware, and glassware
Sweeping, mopping, vacuuming, trash removal, etc.
Coordinate with banquet staff and other restaurant personnel to provide excellent guest service
Various other duties may be assigned
Adhere to regulatory, departmental, and company policies in an ethical manner
To be successful in this position it will require the following skill set
Previous banquet and/or restaurant service experience
Knowledge of proper restaurant sanitation procedures
Outgoing personality with exceptional work habits
Must have open availability to work Holiday Season (December 1st through December 23rd)
Must be able to read and write in English and have good verbal communicating skills
Basic math skills such as adding, subtracting, multiplication, division, fractions, decimals, etc.
Respond to visual and aural cues
Maintain a positive attitude
Ability to operate in mentally and physically stressful situations
Able to work independently with little or no direct supervision
Able to multi-task efficiently
Ability to define problems, collect data, draw valid conclusions
Must become TIPS (alcohol awareness) certified
Physically mobile with ability to push, pull, carry and lift up to 30 lbs., and the ability to reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas
Must be a minimum of 18 years of age
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment.