At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. At Four Seasons, our company values are much more than a program or a policy; they define who we are and inform the decisions we make. The company's guiding principle is the Golden Rule, and as such Four Seasons strives to have a long-lasting, positive influence on the communities where we operate and on the people we employ and serve around the world.
Sited near the confluence of the Mississippi and Missouri rivers, historic St. Louis continues to invite exploration. Find the luxurious Hotel, a haven of tranquility with epic views of the Gateway Arch, in the heart of downtown's entertainment district, just steps away from Horseshoe Casino, the pulse of St. Louis.
About the Role:
The Guestroom Attendant is responsible for cleaning guest rooms, completing housekeeping requests and is responsible for the overall comfort level of the guest.
Reporting directly to the Floor Supervisor, the Room Attendant is responsible for the cleanliness and supplying of guest rooms and the comfort of all hotel guests as set by the hotel procedures and standards.
2. RESPONSIBILITIES
a) Conduct self in a professional manner at all times. Adheres to the established standard of conduct and house rules, fire regulations, and department procedures and policies.
b) Dress in issued uniform and ensures a neat, clean, and tidy appearance at all times.
c) Report to work on time. Is aware of schedule at all times and if unable to attend work, notifies the Supervisor in adequate time.
d) Pick-up work assignments from the Housekeeping Department, and review for any questions. Sign in/out on the payroll sheet or swipe id card in/out and floor keys. Report to assigned areas(s) with required keys, equipment, supplies, etc.
e) Clean guest rooms following the established procedures and Four Seasons standards.
f) Check for any discrepancies on the Room Attendant’s Report.
g) Remove all garbage and recyclable items and place in the appropriate bins inside the service area.
h) Report any damages or repairs and maintenance needed to Housekeeping.
i) Report any items found in check-out rooms to Security and Housekeeping.
j) Perform other duties as assigned by management.
k) Call supervisor if work assignment is finished early for direction.?
What we are looking for:
We are looking for individuals who possess a high level of attention to detail and a strong work ethic. Good communication skills are required. Individuals need to be able to clean guest rooms to Four Seasons Standards. This position requires an applicant with and the ability to work all shifts, weekends and holidays.
What we are offering you:
Four Seasons believes in offering the best to the best when it comes to employee benefits!
*Lucrative salary!
*Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days!
*Time off plans starting at day of hire!
*An opportunity to be a part of a cohesive team in an inclusive work environment! *Complimentary and discounted hotel stays?around the world!
*Wellbeing and mental health initiatives and focused company!
*Embracement and promotion of diversity in our workplace!
*Complimentary employee meals and beverages!
*Tuition reimbursement!
Learn more about what it is like to work at Four Seasons-visit us:
https://www.fourseasons.com/stlouis/
https://www.fourseasons.com/careers/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
